Develop learners’ ability to recognise, understand, and manage their own emotions and the emotions of others, enhancing interpersonal effectiveness and leadership capability.

Detailed Overview

Learners explore self-awareness, self-regulation, motivation, empathy, and social skills. Practical exercises, role-plays, and a capstone project enable learners to apply emotional intelligence in real-world scenarios to improve teamwork, leadership, and decision-making.

Target Audience

• Professionals aiming to enhance leadership and teamwork
• Supervisors, managers, and team leaders
• Individuals seeking personal and professional growth

Key Benefits

• Improved interpersonal communication and relationships
• Enhanced self-awareness and emotional regulation
• Increased leadership and decision-making capability
• Capstone ensures practical application of emotional intelligence

Career Opportunities

• Team Leader
• Supervisor
• HR Assistant
• Manager
• Customer Relations Specialist