Kopanyo Investments t/a Adam Kok Institute

Teaching and Learning Policy

Document Name
Teaching and Learning Policy
Document Number
AKIPOL-AP-312
Approved Date
01 April 2025
Next Revision Date
01 April 2028

1. Abbreviations

Abbreviation Meaning
QCTO Quality Council for Trades and Occupations
L&D Learning and Development
QA Quality Assurance
NQF National Qualifications Framework
SDP Skills Development Provider
OHS Occupational Health and Safety
RPL Recognition of Prior Learning

2. Definitions

Learner:
Any individual enrolled in a programme with Kopanyo Investments for occupational training.
Facilitator:
A qualified professional responsible for guiding learners through the curriculum, ensuring understanding and skill acquisition.
Assessor:
Evaluates learner competence against the required standards and occupational outcomes.
Curriculum Compliance:
Adherence to the QCTO-approved programme standards, outcomes, and assessment criteria.
Learner-Centred Approach:
A teaching philosophy where learners' needs, experiences, and active engagement drive the learning process.

3. Purpose

This policy provides a framework for high-quality teaching and learning that promotes:

  • Learner development, workplace readiness, and occupational competence.
  • Compliance with QCTO curriculum requirements for registered programmes.
  • Outcomes-based, learner-centred instruction that aligns with industry and employer needs.
  • Continuous improvement through monitoring, evaluation, and feedback loops from learners, facilitators, and industry stakeholders.

4. Scope

  • Applies to all programmes delivered by Kopanyo Investments as a QCTO-accredited Skills Development Provider (SDP).
  • Covers all facilitators, assessors, learners, and support staff involved in training delivery.
  • Includes all learning environments: classroom, workplace, and blended or digital platforms.
  • Ensures quality teaching and learning practices across occupational qualifications without being linked to a specific NQF level.

5. Policy Statement

Kopanyo Investments is committed to excellence in teaching and learning by:

  • Delivering structured, outcomes-based programmes that meet QCTO requirements.
  • Creating learner-centred, participative, and inclusive learning experiences.
  • Supporting facilitators and learners with appropriate tools, resources, and ongoing professional development.
  • Promoting ethical workplace behaviour, occupational competence, and confidence in learners.
  • Ensuring compliance with all relevant legislation, including BCEA, POPIA, and OHS regulations.

6. Principles of Teaching and Learning

1. Learner-Centred Approach:
  • Facilitation methods encourage active participation, critical thinking, and practical application.
  • Learners' prior experience and RPL are considered to personalise learning paths.
2. Inclusivity and Diversity:
  • All learners have equal opportunity to access materials, assessments, and support services.
  • Barriers related to language, disability, or background are identified and addressed.
3. Relevance and Workplace Alignment:
  • Learning content mirrors real workplace scenarios.
  • Industry engagement ensures alignment with current occupational practices and standards.
4. Quality Facilitation:
  • Facilitators are qualified and continuously assessed for competence and effectiveness.
  • Regular observation and evaluation ensure adherence to curriculum and teaching standards.
5. Continuous Feedback and Improvement:
  • Learners receive regular formative and summative feedback.
  • Feedback loops from learners, facilitators, and employers inform improvements.

7. Roles and Responsibilities

Note: Specific roles and responsibilities are defined in individual job descriptions and operational procedures. Key stakeholders include:

  • Facilitators: Deliver curriculum, engage learners, assess understanding, provide feedback.
  • Assessors: Evaluate competence, ensure assessment standards, provide constructive feedback.
  • Training Manager: Oversee teaching quality, support facilitators, ensure curriculum compliance.
  • Quality Assurance Officer: Monitor teaching standards, evaluate feedback, ensure compliance.
  • Learners: Actively participate, complete assignments, provide feedback, engage in learning.
  • CEO/Senior Management: Allocate resources, support policy implementation, ensure strategic alignment.

8. Teaching and Learning Procedures

  1. Lesson Planning and Scheduling:
    • Lesson plans reflect QCTO curriculum outcomes and learning progression.
    • Schedules are communicated in advance and adhered to unless adjustments are approved.
  2. Use of Learning Materials:
    • Only approved facilitator and learner guides are used.
    • Materials are accessible physically and digitally, ensuring inclusivity.
  3. Attendance and Participation:
    • Daily attendance registers maintained and submitted weekly.
    • Active participation is encouraged through group work, practical exercises, and workplace simulations.
  4. Learner Orientation and Support:
    • Orientation covers Institute policies, code of conduct, ethics, learner rights, and responsibilities.
    • Learners receive ongoing academic, practical, and pastoral support.
  5. Integration of Technology:
    • Blended learning and digital tools are leveraged to support flexible learning.
    • Platforms provide learners with resources, assignments, and progress tracking.

9. Monitoring and Evaluation

  • Biannual (June and December) facilitator observations assess teaching effectiveness and curriculum adherence.
  • Learner feedback collected through evaluations and surveys after each module.
  • Assessment moderation ensures consistent standards and compliance with QCTO.
  • Findings inform quality assurance meetings and lead to corrective actions where necessary.

Accountability Table:

Sub-section Responsibility
Teaching Observations Training Manager
Learner Evaluations QA Officer / Facilitator
Continuous Improvement Training Manager / QA Officer
Reporting to Senior Management Training Manager / QA Officer

10. Continuous Improvement

  • Feedback from facilitators, learners, and employers is actively used to refine:
    • Teaching strategies and facilitation methods
    • Learning materials and resources
    • Assessment tools and moderation processes
  • Improvements are documented, implemented, and reviewed in line with QCTO compliance.
  • Best practices are shared across teams, and professional development for facilitators is supported.

11. Tools to Support Learners

Learner handbooks and guides
Digital learning platforms and e-resources
Attendance and progress tracking systems
Assessment and feedback tools
Mentorship and buddy programmes
Pastoral support and counselling services
On-the-job practical training resources
Recognition of Prior Learning (RPL) assessment tools

12. Policy Review

This Teaching and Learning Policy will be reviewed every three (3) years or sooner in response to:

  • Changes in QCTO requirements
  • Legislative updates
  • Organisational strategic direction
  • Feedback and lessons from learner support and quality assurance activities
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